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Archivio digitale delle tesi discusse presso l’Università di Pisa

Tesi etd-11222010-171049


Tipo di tesi
Tesi di laurea specialistica
Autore
PERINI, LAVINIA
URN
etd-11222010-171049
Titolo
Application of Lean Techniques to Site Non Conformities Management Process of GE Oil & Gas Nuovo Pignone Firenze
Dipartimento
INGEGNERIA
Corso di studi
INGEGNERIA GESTIONALE
Relatori
relatore Ing. Failli, Franco
tutor Ing. Baronti, Roberto
Parole chiave
  • defect
  • lean
  • Non Conformity
  • problem solving
  • process flow mapping
Data inizio appello
15/12/2010
Consultabilità
Non consultabile
Data di rilascio
15/12/2050
Riassunto
The present thesis describes the application of Lean Techniques to Site Non Conformities Management Process of GE Oil and Gas Nuovo Pignone Firenze.
Through a problem solving approach, Site Operation Support-the GE Oil and Gas Organization where my internship took place-starts a Lean Project in order to reduce process cycle time.
This work focuses in particular on the most critical portion of the entire process:
the analysis of the defect causes that have generated the Non Conformity and following assignment of the cost of quality to the function responsible for the defect.
Process flow Mapping, sample meausurements and presentation of real cases contribute to give a clear overview of AS IS process.
Going ahead in the core of the project, an overview of all improvements action collected is then given.
Finally a test phase of improvement action is carried on. The result is a description of TO BE process status.
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