Tesi etd-08312015-195458 |
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Tipo di tesi
Tesi di laurea magistrale
Autore
LICITRA, MARCO
URN
etd-08312015-195458
Titolo
Decision making tool for PSS procurement
Dipartimento
INGEGNERIA DELL'ENERGIA, DEI SISTEMI, DEL TERRITORIO E DELLE COSTRUZIONI
Corso di studi
INGEGNERIA GESTIONALE
Relatori
relatore Prof.ssa Mininno, Valeria
Parole chiave
- AHP
- Customer perspective
- Fitness
- Java
- Repertory grid
- Supplier selection
Data inizio appello
23/09/2015
Consultabilità
Non consultabile
Data di rilascio
23/09/2085
Riassunto
The last decade saw the emergence of a new manufacturing paradigm whereby many manufacturers have shifted their business focus from offering solely high value products, to offering an integrated products and services (PSS).
Existing research in PSS has predominantly looked at supporting the manufacturers on their journey towards ‘servitisation’, however, limited research has been actually conducted to support the customers of PSS in selecting the most suitable PSS offering. Tools and techniques are in desperate need as each customer has own requirements which best reflect or match his characteristics.
This project aims to develop an analytical tool that can be used to help PSS customers to effectively decide and procure PSS offers.
Existing research in PSS has predominantly looked at supporting the manufacturers on their journey towards ‘servitisation’, however, limited research has been actually conducted to support the customers of PSS in selecting the most suitable PSS offering. Tools and techniques are in desperate need as each customer has own requirements which best reflect or match his characteristics.
This project aims to develop an analytical tool that can be used to help PSS customers to effectively decide and procure PSS offers.
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