• common assessment framework
• enti locali
• indicatori
• misurazione
• performance
• valutazione

This thesis work focuses on the process of strategic and operational planning of Italians municipalities. Will analyze the planning process of local authorities, from long-term political addresses formalized in the mandate plan of the mayor and city council , to the short-term operational objectives explained in the executive management plan . Will be then addressed the so-called " performance cycle " , introduced by Legislative Decree 150/2009 (Decree Brunetta ) , which introduces the measurement and evaluation of performance, aimed at improving the quality of services provided by government. The present work , result of an internship at the City of Vecchiano (PI) , will introduce an analysis of the municipality's current performance monitoring and evaluation system, and an overview of the main self-evaluation models applicable to local authorities, with particular attention to Common Assessment Framework (CAF) . Finally, will be illustrated the work done by the candidate on preliminary design stage of a new performance monitoring and evaluating system of the municipality.