ETD system

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Tesi etd-11132016-133210


Thesis type
Tesi di laurea magistrale
Author
COVINO, MARIA CATERINA
URN
etd-11132016-133210
Title
Knowledge Sharing Model for Complex Organization - Case Study of Knowledge Sharing System in GE Oil&Gas Turbomachinery
Struttura
INGEGNERIA DELL'ENERGIA, DEI SISTEMI, DEL TERRITORIO E DELLE COSTRUZIONI
Corso di studi
INGEGNERIA GESTIONALE
Commissione
relatore Prof. Carmignani, Gionata
tutor Ing. Di Ciolo, Andrea
Parole chiave
  • knowledge
  • knowledge sharing system
  • knowledge sharing model
  • complex organizations
Data inizio appello
30/11/2016;
Consultabilità
parziale
Data di rilascio
30/11/2019
Riassunto analitico
This thesis work traces the key stages of evolution of knowledge, up to the present day, in which it has become an essential asset for the success and survival of Organizations operating in competitive and constantly changing environments. In this respect, the purpose of the thesis is to present a possible Knowledge Sharing Model for complex organizations of products and services, the success of which depends on their main source of knowledge: people, and a possible strategy for its implementation. The Thesis work closes with a case study of Knowledge Integrated Share System in GE Oil&Gas (Florence), a multinational Company that is committed to acquire, preserve and spread knowledge provided by their employees, with emphasis on knowledge that they have experienced in the context of project works. The case study shows the path followed to put together the critical factors of the System: tool, network of people and knowledge, starting from an overview of the current context and arriving to the implications of the System on the organizational culture.
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