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Tesi etd-06272017-123600


Thesis type
Tesi di laurea magistrale
Author
POCHIERO, FEDERICA
URN
etd-06272017-123600
Title
Patient satisfaction in Emergency Department: an investigation using wearable sensor technology.
Struttura
INGEGNERIA DELL'ENERGIA, DEI SISTEMI, DEL TERRITORIO E DELLE COSTRUZIONI
Corso di studi
INGEGNERIA GESTIONALE
Supervisors
relatore Prof. Aloini, Davide
correlatore Ing. Stefanini, Alessandro
Parole chiave
  • Patient satisfaction
  • Emergency department
  • Sociom
Data inizio appello
19/07/2017;
Consultabilità
Parziale
Data di rilascio
19/07/2020
Riassunto analitico
The aim of this thesis is to understand what are the factors that affect patient satisfaction in healthcare, specifically in Emergency Department.
In particular, the study focused on understanding how and how much interactions between the patient and the medical team affect the perception and satisfaction of the service received by monitoring such interactions through a wearable devices.
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