Thesis etd-05292018-150406 |
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Thesis type
Tesi di laurea magistrale
Author
BICOCCHI, ELISA
URN
etd-05292018-150406
Thesis title
The quality in the financial information system: a Tuscan case study
Department
ECONOMIA E MANAGEMENT
Course of study
STRATEGIA, MANAGEMENT E CONTROLLO
Supervisors
relatore Prof.ssa Tarabella, Angela
Keywords
- Financial Reporting
- KPI
- Performance Evaluation
- Process
- Quality
Graduation session start date
02/07/2018
Availability
Withheld
Release date
02/07/2088
Summary
The purpose of this dissertation is to demonstrate that quality does not stop only at product quality, but goes further, covering the entire company system, analyzed as a process. In fact, the most advanced companies are equipped with performance measurement tools that, following the well-known wheel of Deming, aim to consolidate significant positions thanks to mechanisms aimed at continuous improvement. This paper will analyze a Tuscan company, which uses a particular performance assessment dashboard with the aim of demonstrating how quality is interrelated and included in financial reporting systems.
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