Tesi etd-09172018-235934 |
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Tipo di tesi
Tesi di laurea magistrale
Autore
ZHU, CHENXI
URN
etd-09172018-235934
Titolo
Hotel performance analysis based on Booking.com reviews
Dipartimento
INFORMATICA
Corso di studi
INFORMATICA PER L'ECONOMIA E PER L'AZIENDA (BUSINESS INFORMATICS)
Relatori
relatore Prof. Nanni, Mirco
Parole chiave
- European hotel reviews
- data mining
- cluster analysis
- Booking.com
Data inizio appello
05/10/2018
Consultabilità
Completa
Riassunto
In this thesis, we analyze hotels reviews provided by the Booking web platform, relative to hotels located in the heart of six important European cities. By analyzing the various attributes of the hotels and the scores and contents of the reviewer evaluations, we cluster the hotels according to the number of monthly reviews and monthly ratings of the hotel. We aim to find commonalities and characteristics, weak and strong points of hotels in European cities and propose some possible improvements based our analysis results.
File
| Nome file | Dimensione |
|---|---|
| ZCXHotel...views.pdf | 10.46 Mb |
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