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Archivio digitale delle tesi discusse presso l’Università di Pisa

Tesi etd-04152011-113713


Tipo di tesi
Tesi di laurea specialistica
Autore
MANNAZZU, VALERIO
URN
etd-04152011-113713
Titolo
Global Item Master Process Management. A Case Study: "General Electric Oil & Gas"
Dipartimento
INGEGNERIA
Corso di studi
INGEGNERIA GESTIONALE
Relatori
relatore Dulmin, Riccardo
Parole chiave
  • Global Item Master
Data inizio appello
04/05/2011
Consultabilità
Non consultabile
Data di rilascio
04/05/2051
Riassunto
This thesis work has been realized in General Electric Oil & Gas in Nuovo Pignone, Florence. The process analyzed, concerns the Bill of Material configuration and especially the item attribute assignment. Main results are the definition of a dashboard and procedure shared with plants, the increase of tracked defects percent through the redesign of a form used by internal customers in order to raise change attribute requests. Furthermore, following Root Cause Analysis have been defined corrective action and estimated data reveal a decrease of defects. Next steps will be the WF change attribute implementation in Le Creusot plant, a deep analysis of defects causal in order to put in place corrective action and the implementation of a control process in order to manage performance and increase customer satisfaction.
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